Booking & Enquiries
Talk to the Boat
Your dates, your group size, and whether you want to dive. That is enough to start.
- Reply Within 24 Hours
- WhatsApp or Email
- Based in Labuan Bajo
Three Ways
How to Reach Us
All three land with the same reservations team. WhatsApp is usually fastest.
The Process
How a Booking Works
Four steps between your first message and boarding day.
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01
Send Your Dates
Travel window, number of guests, and whether you are diving.
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02
We Check the Calendar
Availability confirmed, then an itinerary and a quote come back to you.
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03
Deposit Holds It
Fifty per cent by card or transfer, and the dates are yours.
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04
Balance Fourteen Days Out
Final payment is due two weeks before departure, before you fly.
Save a Round Trip
What to Put in Your Message
Include these and the first reply can be an actual quote rather than a question.
Tell us
- Travel dates, or a rough window if you are still flexible
- Number of adults and children
- Diving, snorkelling, or neither
- Certification level and rough dive count, if you are diving
- Cabin preference, and who is sharing with whom
- Dietary requirements and allergies
Before Boarding
Getting to the Boat
Boarding is in Labuan Bajo, on Flores. Komodo Airport sits about ten minutes from the harbour, and transfers within the mainland area are included.
Fly in the day before. Afternoon delays into Labuan Bajo are common, and the boat leaves on schedule.
- Labuan Bajo, Flores
- Airport ten minutes from the harbour
- Transfers included
- Arrive a day early
- Board about an hour before departure
No Surprises
Payment and Policy
The terms that apply to every booking, written out before you commit.
| 项目 | Detail |
|---|---|
| Deposit | 50% of the charter value, due at booking |
| Balance | Due 14 days before departure |
| Payment methods | Credit card and bank transfer |
| Cancellation | Stated on your booking confirmation, varies by package and season |
| Park entry fee | IDR 250,000 per foreign visitor per visit, paid separately (PP 36/2024) |
| Insurance | Not included — bring a policy covering scuba if you are diving |
| Dietary requirements | Accommodated when confirmed at booking, including vegetarian, vegan and allergies |
Exact cancellation terms vary by package and season and are written into your booking confirmation.
Before You Write
Read These First
Most questions are already answered somewhere on the site.
Send the Message
Dates and guest numbers are enough. We will take it from there.